Company
About Us
Increased competition, globalization, brand stretching, customer acquisition and retention, deregulation, new channels, speed to market and lower costs - all key issues currently facing companies in the US and Canada.
Organizations planning to enter new markets, or launch new products and services need to act quickly to gain competitive edge. Extra capacity is essential and leveraging existing infrastructures can dramatically increase speed to market. In these instances, Vertex has the flexibility to respond to changing requirements and provide cost-effective market entry, a major business benefit.
Vertex is also working with commercial organizations to help them maximise the value of their existing customer base, ultimately increasing profitability and improving customer loyalty.
Our 10000 employees are based in 68 locations across the UK, US, Canada and India.
In 2004, Vertex acquired FRA (First Revenue Assurance), a receivables management specialist. FRA was ranked the 125th fastest growing private company by Inc magazine in 2004 and has a client base that spans many sectors. Clients include Xcel Energy, Puget Sound Energy and West Texas Gas, as well as several telecom companies. FRA is fully licensed, is a member of ACA International and is a GSA Federal Supply Service Provider.

